Last Updated: February 12, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Techspire LLC, doing business as TherapyCalls ("TherapyCalls," "we," "us," or "our").
By using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our services.
TherapyCalls provides an AI-powered answering service specifically designed for mental health professionals and therapy practices. Our services include:
Prior to using our services, you must execute a Business Associate Agreement (BAA) with TherapyCalls. The BAA is a separate legal document that outlines our HIPAA obligations as your Business Associate.
As a covered entity under HIPAA, you agree to:
You may only use our services for legitimate therapy practice purposes. Use for any unlawful purpose or in violation of HIPAA is strictly prohibited.
To use TherapyCalls, you must:
You agree to provide accurate, current, and complete information during registration and to update this information as needed.
You are responsible for:
Our service is offered at $99 per month, billed on a recurring monthly basis. Pricing is subject to change with 30 days' notice.
You are responsible for all applicable sales, use, or other taxes, except for taxes based on our net income.
Subscription fees are non-refundable except as required by law or as explicitly stated in these Terms.
We strive to:
While we work to provide reliable service, we do not guarantee:
We may perform scheduled maintenance with advance notice. Emergency maintenance may occur without notice.
IMPORTANT: Our service is NOT designed for emergency situations. Crisis calls or emergency situations will be transferred to your personal line or voicemail. You remain responsible for maintaining emergency protocols.
Calls that our AI cannot handle adequately will be transferred to your designated backup number or voicemail.
We attempt to filter spam and solicitation calls, but we cannot guarantee 100% accuracy.
You agree to forward your existing business phone number to our service or use a number we provide.
You retain ownership of your existing phone number. We only receive forwarded calls while our service is active.
You retain all rights to:
We may use aggregated, de-identified data for:
All such use will comply with HIPAA de-identification standards.
Upon request, we will provide your data in a standard format within 30 days.
You may cancel your subscription at any time by providing 30 days' written notice. You will continue to have access through the end of your billing period.
We may suspend or terminate your account if you:
Upon termination:
TherapyCalls, our logo, and all related technology, software, and content are our property or licensed to us. You may not copy, modify, or distribute our IP without permission.
We grant you a limited, non-exclusive, non-transferable license to use our services for your therapy practice during your subscription period.
We warrant that our services will perform substantially as described in our marketing materials.
EXCEPT AS EXPRESSLY STATED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM.
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF BUSINESS OPPORTUNITIES.
These limitations do not apply to:
You agree to indemnify and hold harmless TherapyCalls and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:
Before filing a claim, you agree to contact us at hello@therapycalls.com to attempt informal resolution. We will attempt to resolve disputes within 30 days.
These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.
Any disputes not resolved informally may be subject to binding arbitration in Wyoming. Each party bears its own costs except as awarded by the arbitrator.
You agree that any dispute resolution will be conducted on an individual basis and not as a class action or representative proceeding.
We may modify these Terms from time to time. We will notify you of material changes at least 30 days in advance via email. Continued use of our services after changes take effect constitutes acceptance of the new Terms.
These Terms, together with our Privacy Policy and BAA, constitute the entire agreement between you and TherapyCalls.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
Our failure to enforce any provision does not constitute a waiver of that provision.
You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
We are not liable for failures or delays caused by events beyond our reasonable control (natural disasters, pandemics, government actions, internet outages, etc.).
For questions about these Terms:
Techspire LLC
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801