Yes. All calls are handled through HIPAA-compliant infrastructure with encrypted storage and secure transmission. We sign a Business Associate Agreement (BAA) with every therapist to ensure full compliance with HIPAA regulations.
About 5 minutes. After our walkthrough call, we'll forward your existing number. No special equipment or technical setup required on your end.
Our AI receptionist answers professionally, introduces your practice, answers their questions, and collects their name, number, and reason for calling. Callers who want to schedule receive your booking link via text. You get a text summary within seconds.
The AI is trained specifically for therapy practices and handles 95%+ of calls perfectly. For complex situations or emergencies, calls are seamlessly transferred to your personal line or voicemail with a note about what was discussed.
Yes, 24/7/365. Whether it's 9 AM or 9 PM, Tuesday or Sunday - every call is answered professionally. You can customize the message for after-hours (e.g., 'Dr. Smith will return your call during business hours on Tuesday').
Absolutely. No long-term contract. Cancel anytime with 30 days' notice. We're confident you'll love never missing a potential client again, but there's no risk to try it out.
Yes. You keep your existing number - nothing changes for your clients. You simply forward your current number to us, which takes about a minute to set up. Your number stays yours.
Of course. You have full control. The system only picks up when you can't answer, or you can route all calls 24/7 - whatever works for your practice. It's your backup, not a replacement.
Stop Losing Clients to Voicemail
Every call answered, even while you're in session.